At the 5th Shenzhen Enterprise Innovation Promotion Conference & 2024 Annual Meeting of Shenzhen Federation of Industrial Economics recently, Lu Hanjun and Zeng Junbo, senior watch maintenance technicians from Shenzhen HIPINE Precision Technology Co., Ltd. (hereinafter referred to as "HIPINE"), won the honorary title of the 9th "Shenzhen Top 100 Craftsmen". This is not only a witness to the two artisans’ craftsmanship honed for more than ten years, but also an important achievement of HIPINE’s deep cultivation in the construction of after-sales service system.

Initiated by Shenzhen Federation of Industrial Economics and other institutions, the selection of "Shenzhen Top 100 Craftsmen" has been held for nine sessions and has become a benchmark for the training of skilled talents in the Greater Bay Area. The selection focuses on technical backbones with more than 10 years of working experience, requiring candidates to have outstanding achievements in technological innovation, tackling key problems, inheriting traditional craftsmanship, etc., and bring good economic and social benefits to enterprises or the industry.

As the first enterprise in the precious metal watch industry to obtain the "Five-Star After-Sales Service Certification", HIPINE has always attached importance to the construction of after-sales service system. It deeply understands that high-quality after-sales service is an important link connecting

customers and improving customer experience, as well as the key to shaping brand image and enhancing core competitiveness. The company has a professional after-sales service team, all members of which have undergone strict training and assessment with solid skills and rich experience. Meanwhile, a group of outstanding talents in watch maintenance have been introduced, including senior technicians with national vocational standard qualifications, escorting the construction of a high-level service team.

From precision manufacturing to service empowerment, HIPINE will continuously improve after-sales service standards, perfect the service system, upgrade service quality, and provide customers with high-quality and efficient services.