From April 23 to 25, HIPINE organized a training program for on-site maintenance technicians from across the country to return to the headquarters for learning. This initiative aimed to empower the team technically, building a first-class after-sales service team with excellent quality and professional skills. The training adopted a combination of technical explanation and practical operation, covering aspects such as the company's product knowledge, quality control standards, maintenance specifications, as well as measures and methods for handling common after-sales issues. It helped on-site maintenance technicians nationwide to in-depth learn HIPINE-related theoretical knowledge, and jointly consolidate the technical foundation of after-sales personnel through practical operations, thereby improving the professional level of the after-sales service team.

As an emerging category, gold watches are precision timing instruments that require more accurate and rigorous after-sales maintenance services. Faced with the uneven quality of accessories and the varying skill levels of maintenance personnel in the market, to ensure the quality of after-sales service and the safety of disassembling the gold material of watches, HIPINE has arranged on-site maintenance technicians in many provinces and cities across the country. At present, it has built a layout of 1 Technical Service Center + 10 on-site maintenance points in Shenzhen, Shenyang, Harbin, Baotou, Hohhot, Beijing, Urumqi, Xi'an, Taiyuan and Zhengzhou. This layout enables rapid response to customers' watch maintenance and care services, ensuring that customers' after-sales maintenance issues are resolved in a timely and effective manner.

On-site maintenance technicians are an important window connecting the brand with consumers, and also a direct way to experience a brand's strength and service. The nationwide layout of maintenance outlets not only improves customer satisfaction, but also enhances our own service quality and efficiency, providing customers with a better service experience and setting a higher service benchmark for the industry.

HIPINE's after-sales maintenance technicians form a team with rich practical experience. All of them are Level 1 Technicians qualified to national occupational standards and have explored the watch industry for many years, accumulating experience through continuous practice to provide customers with professional, high-quality and timely after-sales service. This training back at the company's headquarters not only improved the technicians' professional skills, but also made them feel the meticulous care from the company for on-site maintenance technicians.